-After the coinstore withdrawal is successful, the block is accepted and confirmed. According to the characteristics of different blocks, the number of confirmations required to receive the account is different, such as:


         -Deposit BTC requires 1 block confirmation to arrive in the account.


         -Deposit  ETH requires 6 block confirmations to arrive.


Ps: After the account is displayed, some assets of the recharge will be temporarily frozen, such as: 1 BTC is confirmed to be received, and 2 blocks can be withdrawn only after confirmation of the number.


-After the withdrawal, the block has not been confirmed, please contact the online customer service to provide Txid (check the withdrawal details) and currency name, recharge quantity and recharge time, and verify the processing.